1. The Service

IntelPulse provides an open-source threat intelligence platform that aggregates, analyses, and presents publicly available security information ("OSINT") from various sources. The platform is provided "as is" and is intended for professional security and risk management use.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter contracts. By using IntelPulse you represent that you meet these requirements. The platform is intended for professional users — security managers, analysts, risk managers, and organisations with legitimate security intelligence needs.

3. Account Registration & Security

• You must provide accurate and complete registration information
• You are responsible for maintaining the confidentiality of your credentials
• Account sharing is strictly prohibited. Each subscription is for one named user or one organisation seat
• We use device fingerprinting to detect unauthorised account sharing
• Accounts found to be shared will be suspended without refund
• You must notify us immediately of any unauthorised account access

4. Subscription & Payment

• Subscriptions are billed monthly in USD
• Payment is due at the start of each billing cycle
• Subscriptions auto-renew unless cancelled before the renewal date
• No refunds for partial months
• We reserve the right to modify pricing with 30 days notice
• Failed payments result in suspension after 7 days grace period

5. Lawful Use Clause

You specifically agree that you will NOT use IntelPulse to:

• Plan, facilitate, or support any illegal activity
• Conduct surveillance on individuals without legal authority
• Collect intelligence to target, harass, or harm any person
• Violate any person's privacy, dignity, or human rights
• Support terrorism, armed groups, or criminal organisations
• Circumvent export controls or sanctions regimes
• Conduct competitor intelligence in violation of applicable law

6. No Harassment Clause

You expressly agree that IntelPulse intelligence will not be used to:

• Stalk — Track or monitor any individual's movements or activities
• Doxx — Expose or publish private information about individuals
• Intimidate — Threaten, coerce, or intimidate any person or group
• Discriminate — Target individuals based on race, religion, ethnicity, gender, sexual orientation, or other protected characteristics
• Harass — Engage in any pattern of unwanted contact or monitoring

Violation of this clause constitutes immediate grounds for account termination and may be reported to relevant law enforcement authorities.

7. Data Accuracy Disclaimer

IntelPulse aggregates open-source intelligence from multiple third-party sources. We make no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any intelligence data. OSINT sources can contain errors, misinformation, propaganda, or outdated information.

All intelligence should be independently verified before being used to make decisions affecting life, safety, or significant financial interests. IntelPulse is a decision-support tool, not a substitute for professional security assessment.

8. Indemnity Clause

You agree to indemnify, defend, and hold harmless IntelPulse, its operators, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use or misuse of the platform
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Any claim by a third party arising from your use of IntelPulse data
• Any decisions made based on IntelPulse intelligence

9. Intellectual Property

• The IntelPulse platform, branding, taxonomy, and methodology are our intellectual property
• OSINT data is sourced from public sources — we make no copyright claim over raw facts
• Our analytical classifications, heuristics, and AI-generated assessments are proprietary
• You may not scrape, copy, or redistribute IntelPulse data without written permission
• Subscribers may export data for internal professional use only

10. Limitation of Liability

To the maximum extent permitted by law, IntelPulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of life, personal injury, property damage, loss of profits, or business interruption arising from your use of the platform or any intelligence data provided.

Our total liability to you shall not exceed the subscription fees paid in the 3 months prior to the claim.

11. Termination

We may suspend or terminate your account immediately, without notice, for:

• Breach of these Terms
• Account sharing or credential fraud
• Unlawful use of the platform
• Non-payment
• Any activity that threatens the integrity of our platform or other users

12. Jurisdiction Clause

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

If you access IntelPulse from outside South Africa, you do so at your own risk and are responsible for compliance with your local laws.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified by email with 14 days notice. Continued use after the effective date constitutes acceptance.

1. Purpose

This Acceptable Use Policy ("AUP") applies to all users of IntelPulse and governs how our intelligence platform may be used. It supplements our Terms of Service and Privacy Policy.

2. Permitted Uses

IntelPulse may be used for:

• Organisational security: Protecting your staff, assets, and operations in high-risk environments
• Risk assessment: Evaluating security risks for travel, operations, or investments
• Duty of care: Fulfilling employer obligations to employee safety
• Security planning: Informing security protocols and contingency plans
• Academic research: Non-commercial security studies with appropriate ethics approval
• Journalism: Legitimate investigative journalism in the public interest
• Insurance underwriting: Risk assessment for commercial insurance purposes
• Government and diplomatic use: Official security monitoring by authorised personnel

3. Prohibited Uses

3.1 Targeting Individuals

• Using IntelPulse to monitor, track, or surveil specific individuals without legal authority
• Building profiles on private individuals for personal, commercial, or political purposes
• Collecting information to facilitate stalking, harassment, or intimidation
• Doxxing — exposing private information about individuals publicly

3.2 Criminal & Terrorist Use

• Using intelligence to plan, facilitate, or support criminal activity
• Sharing intelligence with designated terrorist organisations or sanctioned entities
• Using the platform to conduct counter-surveillance against law enforcement
• Supporting armed groups, militias, or non-state actors engaged in violence

3.3 Commercial Misuse

• Reselling, redistributing, or sublicensing IntelPulse data without written permission
• Scraping or bulk-downloading data beyond your subscription entitlement
• Building competing products using IntelPulse data or methodology
• Using the platform for unsolicited commercial intelligence against competitors

3.4 Technical Abuse

• Attempting to circumvent subscription controls or access restrictions
• Sharing login credentials with any person outside your subscription
• Attempting to access data beyond your subscription tier
• Any attempt to compromise the platform's security or integrity

3.5 Discrimination

• Using intelligence to discriminate against individuals or groups based on race, religion, ethnicity, nationality, gender, sexual orientation, disability, or other protected characteristics
• Profiling communities for discriminatory purposes

4. OSINT Ethics

As an OSINT platform, IntelPulse adheres to established ethical principles for open-source intelligence:

• Minimisation: Collect only what is necessary for your legitimate purpose
• Proportionality: Intelligence activity must be proportionate to the risk
• Accountability: Users are accountable for how they use intelligence
• Verification: OSINT should be verified before acting on it
• Human rights: Intelligence activities must respect fundamental human rights

5. Reporting Violations

If you believe IntelPulse is being misused, please report it immediately to: intel@intelpulse.live

We take all reports seriously and will investigate promptly.

6. Enforcement

Violations of this AUP may result in:

• Immediate account suspension pending investigation
• Permanent account termination without refund
• Reporting to relevant law enforcement or regulatory authorities
• Civil legal action for damages

1. Public Source Nature of Intelligence

All intelligence data provided through IntelPulse is derived exclusively from open-source information — publicly available sources including news media, government reports, NGO publications, social media, and other accessible information channels.

IntelPulse does not have access to classified, confidential, or restricted government intelligence. Our platform does not involve covert collection methods, human sources, signals intelligence, or any form of clandestine intelligence gathering.

2. No Guarantee of Completeness

Open-source intelligence is inherently incomplete. IntelPulse makes no representation or warranty that:

• All incidents in a given area or time period are captured
• Source reporting is accurate, unbiased, or current
• AI-generated classifications or assessments are correct
• The platform provides a complete picture of any security situation
• Information is current at the time of viewing

Significant security events may not appear in open-source reporting, particularly in environments with restricted media access, information controls, or active information operations.

3. Not Professional Security Advice

IntelPulse intelligence products are decision-support tools only. They do not constitute:

• Professional security advice
• Legal advice
• Medical or safety advice
• Travel advisory recommendations
• Insurance recommendations

Users should consult qualified security professionals before making decisions that affect the safety of personnel or assets in high-risk environments.

4. Lawful Use Requirement

Users are solely responsible for ensuring their use of IntelPulse complies with all applicable laws in their jurisdiction, including but not limited to:

• Data protection and privacy laws
• Intelligence and surveillance regulations
• Export control and sanctions regulations
• Employment and labour law (for monitoring employees)
• Counter-terrorism legislation

IntelPulse does not provide legal advice on the lawfulness of any specific use. Users who are uncertain about the legality of their intended use should seek independent legal advice.

5. Source Reliability

IntelPulse aggregates information from multiple sources of varying reliability. Sources include state media, independent journalism, NGO reports, and social media — each with different accuracy standards, editorial standards, and potential biases.

Where possible, we note source reliability ratings and flag unverified reports. However, users should treat all OSINT as requiring independent verification before operational use.

6. Limitation of Liability

To the fullest extent permitted by law, IntelPulse, its operators, employees, and agents disclaim all liability for any loss, injury, death, damage, or harm resulting from:

• Reliance on information provided through the platform
• Inaccurate, incomplete, or outdated intelligence
• Failure to capture or report significant security events
• Technical failures or service interruptions
• Misuse of the platform by subscribers or third parties

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and more useful.

2. Cookies We Use

Cookie Name	Type	Purpose	Duration
ip_session	Essential	Maintains your login session	Session
ip_device_fp	Security	Device fingerprint for account security	30 days
ip_banner_dismissed	Functional	Remembers if you dismissed the beta banner	Session
ip_preferences	Functional	Saves your filter and display preferences	30 days
sb-auth-token	Essential	Supabase authentication token	1 hour

3. What We Don't Use

• ❌ Advertising or tracking cookies
• ❌ Third-party analytics cookies (Google Analytics, Facebook Pixel, etc.)
• ❌ Cross-site tracking
• ❌ Profiling cookies

4. Local Storage

In addition to cookies, we use browser localStorage to store your session preferences and device fingerprint components. This data stays on your device and is not transmitted to third parties.

5. Your Cookie Choices

Essential cookies: These cannot be disabled as they are necessary for the platform to function. Disabling them will prevent login and platform use.

Functional cookies: You can disable these in your browser settings, but some features (like remembered preferences) may not work correctly.

Browser controls: You can control cookies through your browser settings. Note that blocking all cookies will prevent you from logging in.

6. EU/EEA Visitors

If you are visiting from the European Union or European Economic Area, our use of essential cookies is based on the legitimate interest of providing a secure and functional platform. We do not use cookies requiring consent under the ePrivacy Directive.

7. Updates

We will update this Cookie Notice if we change our cookie practices. Please check this page periodically.

1. Our Commitment

IntelPulse is committed to delivering a high-quality threat intelligence platform. If you are not satisfied with our service, we want to hear from you first. In many cases we can resolve issues, provide additional support, or adjust your subscription without a refund being necessary.

Contact us before requesting a refund: intel@intelpulse.live

2. Free Tier

The Analyst Free tier is provided at no cost. No payment is taken and therefore no refund is applicable.

3. Monthly Subscriptions

For all monthly subscription tiers (Analyst Pro, Team, Enterprise):

• Before first charge: Cancel at any time — no charge will be made
• Within 48 hours of charge: Full refund available on request — contact us within 48 hours of your billing date
• After 48 hours: Monthly subscription fees are non-refundable once the billing period has commenced and platform access has been provided
• Cancellation: You may cancel at any time — your access continues until the end of the current billing period

4. Annual Subscriptions

For annual subscription plans:

• Within 14 days of purchase: Full refund available — no questions asked
• After 14 days: Pro-rata refund for unused complete months remaining in the annual term
• Example: If you cancel after 3 months of a 12-month annual plan, you are eligible for a refund of the remaining 9 months at the monthly equivalent rate

5. Government / Defence Custom Contracts

Refund terms for Government and Defence custom contracts are specified in the individual service agreement negotiated at the time of contract. The terms in this policy do not apply to custom contracts unless explicitly referenced in the service agreement.

6. Exceptions — No Refund Applicable

Refunds will not be issued in the following circumstances:

• Account suspended or terminated due to violation of our Terms of Service or Acceptable Use Policy
• Account suspended due to account sharing or credential fraud
• Requests made outside the applicable refund window
• Dissatisfaction with intelligence content that is publicly sourced and clearly disclosed as OSINT
• Service interruptions of less than 24 consecutive hours

7. Service Credits

In cases where IntelPulse experiences significant service interruptions (exceeding 24 consecutive hours) due to factors within our control, we will provide service credits equivalent to the pro-rata value of the downtime period. Service credits are applied to the next billing cycle and are not redeemable for cash.

8. How to Request a Refund

To request a refund:

• Email: intel@intelpulse.live
• Subject line: Refund Request — [Your Email] — [Subscription Tier]
• Include: Your registered email address, subscription tier, reason for refund request, and date of charge
• Response time: Within 3 business days
• Processing time: 5-10 business days depending on your payment provider

9. Currency

All IntelPulse subscriptions are billed in USD. Refunds are processed in USD. Any currency conversion costs or exchange rate differences are the responsibility of the subscriber and are not covered by IntelPulse.

10. Payment Processor

Payments are processed by Paddle.com, our Merchant of Record. Paddle handles all payment processing, tax compliance, and refund disbursements. In some cases, refund requests may be directed to Paddle directly. Our refund policy operates within the framework of Paddle's terms of service.

11. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Material changes will be communicated to active subscribers by email with 14 days notice. Continued use of the platform after the effective date constitutes acceptance of the updated policy.